Website: https://www.bitfinex.com/
Email
[email protected]
About company:
Bitfinex – the exchange has been operating since 2012. In terms of the volume of trading transactions with cryptocurrency, it occupies the fourth position in the world ranking. Supports 133 currencies, three of which are fiats (EUR, USD, JPY). The platform offers margin trading with a leverage of 1:3, as well as OTC trades and trading based on derivatives. For transactions, Bitfinex takes a commission of 0.02-0.2%, depending on the total amount of trades made by the trader. Topping up the balance with cryptocurrencies is free, with fiats – 0.1%.
10 Responses
Bitfinex is now the best exchange I’ve ever used with all their new updates since last year there is no change of getting hacked at all, they have been providing their users with the best assets to trade at the lowest fees.. Their support is now outstanding you have a problem it’s fixed in a few hours honestly I’m amazed at how good this exchange has become!
Bitfinex has cemmented itself as one of the most trustworthy exchanges on the market, and one of the best to trade in, and for good reasons. Their constant inovation and adaptation to the market and the needs of their traders is what sets them apart from other exchanges who just use the same “set it and forget it” mold. Paolo has been doing a really good job on social media, clearing up the FUD that was spread in the past, and the sentiment scale has shifted. Stay strong!
I see various experiences with Bitfinex, both negative and positive, so i’ll post my own. Despite the “bad reputation” that preceeds it, Bitfinex has been nothing but great to me. It took me some time to learn all the tools and understand how the platform fully operates (The FAQ is really long for a reason), but from there on, i’ve had no issues trading. My account got locked once due to dynamic IP and support took care of it in a timely manner. Not invalidating that milleage may vary, but as for me, i’ve got nothing negative to point out so far.
Support center is very good. Everytime i got a problem, they help me very fast. I experienced so many withdrawals issue in some exchanger. Usually they work so slow to fix it. But bitfinex support team is so effective,
I am very happy with Bitfinex’s support. I think I made something wrong with my lightning invoice, then I had to send them a message and they quickly responded to me saying that the withdrawal would be canceled as soon as possible.
Totally impressed with their response time and quick resolution process during my sign-up process.
My hotmail Advance setting was giving me issues which I never knew of this feature existed and they pointed me to the direct problem with the solution in less than 5 mins upon submitting my issue to support. ~ CV Bahamas
Bitfinex stopped replying to my ticket. They screwed up a bitcoin lightning payment as they normally do and are refusing to do anything about it. I am stuck with my work for over 15 hours, weekend is coming and will not be able to recover the lost time. While this is not the first time I have this issue with bitfinex, past times they resolved the issue inna timely manner but it seems that the numerous errors have caught up with them and customer support has fallen as well. Stay away!!!
Bitfinex is one of the best platforms if not the best cryptocurrency trading platform there is. They are quite professional and asfter using this platform for 4 years it is the most reliable and customer friendly exchange I’ve ever used. Customer serice is always quick to response and their empathetic view point makes them always assist you beyond satisfactory expectations and if their are unable to ractify your mistake, they give you the relevant information to make sure you don’t make the same mistake again. Not to mention the interface has such smooth functionality and just a pleasure to use. Thank you Bitfinex!
In suspect of FRAUD
My BSV worth of 22k deposit to Bitfinex is not showing for 4 days in a row now.
The market value of BSV has dropped 25% since then. However, I still don’t have any access to my deposit. There is still no sign of warning about the delay. Their BSV broken deposit system is broken. Bitfinex is terrible at handling the issue. Please avoid at all costs. They are fraudulent.
This is a scam, it is not possible to withdrawal money, there is online support and they answer very fast until you deposit money on acccount after that they ignore you.Possitive reviews are fake.